To our valued customers, at R.C. Goodwyn, nothing is more important to us than the health and safety of our customers, employees, and community. During this challenging time, we are prioritizing the health and well-being of our employees and customers and want to assure you that we are taking it very seriously. We are keeping a close eye on reports concerning coronavirus (COVID-19) and implementing guidelines from the Center for Disease Control and Prevention and World Health Organization, as well as state and local authorities.
We will remain open with regular business hours. Our offices and yards will be open for pick-up orders. We will work diligently to make sure there is little to no disruption in our delivery services. As always, our sales team is available to assist you via phone or email; at this time these are the best modes of communication regarding new or current orders. We are prepared to revise our procedures as the situation evolves and will notify you with any changes.
Please be sure to check our website for the latest updates. While a safe and clean work environment are always a top priority for us, we have taken the additional steps to protect our employees and customers: Our employees will follow safe-distance protocol and avoid contact on jobsites during deliveries. We have increased the frequency of cleaning and sanitizing all common areas, counters, door handles, etc. Our employees are using CDC-recommended hand washing practices. We are monitoring all staff and requiring anyone showing signs of a fever or cough to stay home.
Lastly, although there is much uncertainty around the situation, we are grateful that we work with an incredible team of employees, suppliers, and customers. I am very proud of our team’s tireless efforts to support our customers and each other, every day. Thank you for being a loyal customer and your continued trust as we strive to provide the best service for you during this time.
Sincerely,
Michael Goodwyn
President
